![]() If you are returning goods to Kidstuff please ensure you use a tracked courier as we cannot accept any responsibility for items that don’t arrive. The cost of shipping is the sole responsibility of the purchaser, and the replacement item will be sent out only once the original item and payment for new shipping has been received. Please note that credits for change of mind returns do not include the cost of shipping. Credit notes will be emailed to you and are valid for 90 days. If you exchange for an item of lesser value, the remainder will be issued as a credit note. Alternatively you may exchange the returned item for another at the same value or put towards a larger purchase. ![]() ![]() You will be required to pay for return shipping.Ĭhange of mind returns will result in a store credit issued to the value of your purchase. Clearance items are unable to be returned unless they are faulty.Īll online purchase returns must be accompanied by your original order number, found on your order confirmation. To complete your return, we require a receipt or proof of purchase unless otherwise agreed. Tags must still be attached and / or must be returned in it’s original, undamaged packaging and proof of purchase will be required. Your item must be unused and in the condition that you received it. You may either exchange your item for another of the same value, or Store Credit will be issued for the purchase value. ![]() Kidstuff is happy to accept returns for change of mind within 14 days of your purchase. ![]()
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